If You Need To Cancel

Mexico by Moto understands that plans change and circumstances don’t always work out for you to take a vacation when you wish, especially when we’re planning months or even a year into the future.  We’re also a very lean company that works with smaller family owned hotels, and vendors in Mexico, as such when we put rooms, equipment, or other services on hold and then cancel with them, we often need to pay them, especially if it's very close to the date of travel.  Saying all this, we have worked out with them what is fair, and what would be the optimal time to provide you with a 100% refund.  We appreciate your understanding.  

1. For the Day of the Dead Tour

   1. If you let us know before September 1st you will receive a 100% refund minus the $500 deposit we initially ask for. 

   2. If you cancel between 30 and 60 days of travel it costs 50% of the total price for your trip.   

   3. If you cancel within 30 days of travel you will not receive a refund.  

2. All cancellation requests must be in writing via email to info@mexicobymoto.com 

If Mexico by Moto Needs to Cancel

Planning for the future includes thinking about weather patterns, and other things that fall into the category of force majeure.  We cannot predict if hurricanes, earthquakes, or other force majeure situations might affect our tour destinations before we travel.   So we have some guidelines to help you understand how we handle these types of situations.  We appreciate your understanding.

Force Majeure 

1. If we need to cancel the trip more than 30 days before travel we can offer you a 100% refund, or a spot on a similarly priced trip of your choice.  

2. If we need to cancel the trip within 30 days of the tour start date, we can offer you a spot on a similarly priced trip of your choice.  

3. The only country’s travel bans we consider in making force majeure decisions is Mexico.  

Low Participation

1. If less than 5 people have signed up for a trip we will offer you a 100% refund, or a spot on a similarly priced trip of your choice.  If necessary, this decision will be announced 30 days prior to the travel date. 

Day 1 Saturday March 27

We'll meet at our Hotel in the Condessa Neighborhood in Mexico City. If you get in early we can recommend a ton of great places to sight see or get a drink near our hotel. Over dinner at our hotel overlooking the park, we'll talk about the trip and get to know each other before we head out on our adventure!

Day Two March 28

After breakfast we'll introduce you to your bikes for the week and then ride out south through the mountian passes to our Adventure Training Facility. On Sunday Mornings you can expect to see lots of bikers ripping through the curves with us. Once at the facility, our Motorrad trained and certified leader will put us through the paces and provide us with a chance to improve our skills in off-road and paved riding.

Day 3 Monday March 29

Practice, Practice, Practice! Our facility features deep water crossings, sand, gravel, woops, hills, cross country, and an indoor paved facility for all the challenges. No matter your skill level, there's a challenge here for you and a chance to learn something new.  At the end of the day, we'll return to Tepoztlan for a well-deserved dip in the pool and a fantastic meal. Massage optional hahaha.

Day Four March 30th

Today we'll practice our skills in the wild! Our scouts have mapped some of the best mountain roads for you to put your new sills and confidence into practice; hairpin turns, switchbacks, cobble stone streets, unpaved hardpack, we have a little of everything. Remember that we have set this up so that people of all adv skill levels will enjoy the riding. We'll make a stop by a waterfall near our hotel in Taxco. Let the water wash away any stiff muscles and prepare for a curvy ride through the mountains. Taxco is one of Mexico's Puebla Magicos and is an old silver mining town.

Day 5 March 31st

After we have a light breakfast, we'll load up the chase van with our gear and hit the road. Today's destination is a mountain lake famous for weekenders from Mexcio City called Valle de Bravo. The riding will be great. Our route will take us through the backroads and tiny towns in Gurerro and Mexico States. Weather depending we'll ride up to Nevado de Toluca, a logging road winding through the elevations on our way to Valle de Bravo. Imagine passing through the pine trees and clouds while we brapp brapp BRAPPP!

Day Six April 1

Today is another beautiful day of riding in the mountains, and our destination is the little magic town of Angangueo. This town sits in the center of the Michoacan Monarch Butterfly Sanctuary, and if we get in early, we'll stop in one of the two main spots to see butterflies. For dinner, we'll make our way downtown to have snacks with the street dogs (these beloved dogs now called Carmellos)and tell some stories. The night will be cool, and like the butterflies, you'll bundle up at our cozy hotel and sleep well.

Day Seven April 2

Our last ride will take us back from our little towns to the fast-paced city highways. We'll be staying back in our favorite neighborhood, Condessa, where we'll turn in our bikes. There's one more spectacular event for us to take in. Tonight we'll go to the Lucha Libre wrestling match in Mexico City! Afterwards we can get late-night tacos and start planning your next trip with Mexico by Moto. When you wake up Saturday morning your trip with us will be over, but if you plan to stay on, we can help make all kinds of recommendations for you.